1. Introduction
ClassCore ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning management system.
2. Information We Collect
2.1 Personal Information
- Name and contact information
- Educational institution details
- Role (student, teacher, administrator)
- Academic performance data
- Login credentials
2.2 Usage Data
- Learning progress and patterns
- Course interaction data
- Assessment results
- Time spent on platform
2.3 Technical Data
- IP address
- Browser type and version
- Device information
- Connection logs
3. How We Use Your Information
We use collected information to:
- Provide and maintain our LMS services
- Personalize learning experiences through AI
- Generate analytics and insights
- Communicate important updates
- Improve our platform and services
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures including:
- 256-bit AES encryption for data at rest and in transit
- Regular security audits and penetration testing
- Role-based access controls
- Secure data centers with redundancy
- Regular backups and disaster recovery procedures
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data only:
- With your educational institution as per agreement
- With service providers who assist our operations
- When required by law or legal process
- To protect rights, property, or safety
- With your explicit consent
6. Student Data Protection
We are committed to protecting student privacy:
- Full compliance with FERPA, COPPA, and GDPR
- No advertising or marketing to students
- Student data never used for AI model training
- Parents can request access to their child's data
- Clear data retention and deletion policies
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion (where applicable)
- Export your data
- Opt-out of certain data processing
- Lodge complaints with supervisory authorities
8. Data Retention
We retain data only as long as necessary to provide services and comply with legal obligations. Academic records are retained according to institutional policies and applicable regulations.
9. International Data Transfers
Data may be processed in countries where our servers are located. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.
10. Contact Us
For privacy-related questions or concerns:
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of material changes via email or platform notification. Continued use of ClassCore after changes constitutes acceptance.